Has anyone found how to set up Childcare Vouchers correctly in Payroll Advance? QB support don't seem to know or be able to help us.....

Hi faye-preston-smi

Select employees > payroll settings > Pay Categories > Add > Enter a name/Child Care Vouchers > save > select the relevant units, PAYE Exempt and Exempt from National Insurance > save > create or open pay run > select the employees name > actions > add earnings > an additional earnings section will appear use the drop down menu to the right of the default earnings name e.g Salary and choose the name/Child care vouchers you created earlier > enter -1 in the hours box and enter the amount of the Child Care Vouchers in the rate box > Actions > recalculate.