Hello All I created a pay item for Furlough but it isn't calculating Pension amounts, can anyone please help? Thank you.

Hi beverley-valenti

If you are using advance, select payroll settings > pension settings > and include the pay category in the pensionable items list for both the employee and employer > save.

If you are using standard, select the cog/gear icon in the top right hand corner of the screen > accounts and settings > payroll > pension pay types > activate/toggle on the category > save