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M
Marv1n
March 5, 2019
Question

Hello,How do i switch from Paysuite to "Payroll?"regardsMarvin

  • March 5, 2019
  • 2 replies
  • 8 views
No text available

2 replies

AlcaeusF
AlcaeusF
Level 14
March 5, 2019

Hello Marv1n,

 

Welcome to the QuickBooks Community. I'd be glad to share some information on how to switch back to QBOP.

 

Our Chat Support Specialists will need to send the e-mail template that you need to complete to confirm the changes to your payroll. One of them will need to pull up your account and process the escalation in your behalf.

 

Here's how you can reach them:

 

  1. Click Help in the upper-right corner.
  2. Click Contact us.
  3. Enter a summary of your concern.
  4. Click Let's talk.

Please let me know if there's anything else I can do to help you regarding your subscription. The Community will always have your back.

R
RichardB UK
November 25, 2019

This does not seem to answer the question.  Why is the process such a secret that it cannot be described online?  Saying (effectively) "Call us and give us full access to your accounts, and then we will tell you" is very worrying.

Richard

P
payment after leaving
Level 10
November 25, 2019

Hi 123145624970657

 

If you would like to switch from Paysuite to the Standard or Advanced payroll you will have to contact us to enable our Tier 1 agents to create a case and escalate the request to our Tier 2 agents who will action the switching of the payroll system. The Tier 1 agent will also have to send you a template disclaimer which you have to send back and is added to the information for the Tier 2 department.

david_g
david_g
March 27, 2019

I too am considering making a move from Paysuite (£1 per employee per month) to Quickbooks Online Payroll ("QBOP"). QBOP is also £1 per employee per month. I was advised to send an email to:
qboap underscore support at intuit dot com

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