Hi, How do I change an employee’s pension status to active instead of ‘not assessed’. In the relevant section the only option I get is to exclude the employee.

Thank you for joining us here in the Community, @onlywaxingco-gma.

I want to ensure you can tag your employee with the correct pension status.

To do this, I suggest you check if your employee qualifies for the pension that you add to your QuickBooks Online(QBO) account.

Refer to this article for more information about pensions: Workplace pensions in QuickBooks Online Standard Payroll.

If the customer qualifies, you can check the employee details and edit its pension status if you have the option to change it.

However, if the option to change it is unavailable, I recommend reaching out to our QuickBooks Online Support team to help you further and check the cause of the issue.

Let me know if you have other follow-up questions about an employee pension. I'm always ready to help you out. Take care and stay safe.