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May 2, 2026
Question

Hi on my self employed mobile app account I have 0 take home pay despite people paying?

  • May 2, 2026
  • 1 reply
  • 2 views
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1 reply

QuickBooks Team
May 2, 2026

Are the payments visible in your Transactions tab but not appearing in your reports? If so, you'll have to categorise them. QuickBooks Self-Employed only includes Business category transactions in your Take-Home Pay calculations. To categorise the payments, go to your Transactions tab, select Edit for the relevant payments, and change the category to Business Income. Once you do this, they will move from Uncategorized and will appear in your reports.

 

However, if you're referring to transactions that are completely missing from your Transactions tab, the issue is likely related to your bank connection. Please ensure that the specific bank account receiving the funds is properly connected and refreshed. For additional guidance, you can refer to this article: Connect bank and credit card accounts to QuickBooks Self-Employed.

 

I'll keep this thread open in case you have further questions or need more assistance.