Hi there, I have all sufficient subscriptions for running payroll, however I am unable to get into the payroll section. Is this because I am running on a phone or iPad?

Thanks for reaching out to us, @office-cgpsltd-c.

Since phone and browser have different platforms, some of the features in QBO won't work with phones. That includes running payroll. As a workaround, you can open your account via a browser and process your payroll.

Below are the lists of supported browsers:

• Google Chrome
• FireFox
• Microsoft Edge
• Google Play
• Apple App Store
• Safari

You can check out this article for details: System requirements for QuickBooks Online.

If you need help with other tasks in QBO payroll, please click this link here to browse specific topics.

Stay in touch with me if you still have questions or concerns with payroll. I'm more than willing to assist you every step of the way. Take care and stay safe.