I am unable to access the employee section of quickbooks to process my payroll, how do i now do this ? if you could help id be grateful

Thanks for sharing your concern with us, tamasin-connett.

We have received similar reports regarding this issue when running payroll using QuickBooks Online for United Kingdom. Our engineers are closely working on resolving this so you'll be able to process payroll successfully.

While they do, I want you to be added to our containment list of affected users. That said, I suggest contacting our QuickBooks Care Support. An update will be communicated via email.

Here's how:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Get a callback. 
6. Type in your contact info.
7. Select Confirm my call.

You can have this investigation number INV-44566 as your reference. We'll be also updating this thread once we receive progress of the current investigation.

If you have other questions, just let me know. I'm always happy to assist you further. Have a great day ahead.