I can't change the Pay Schedule from Weekly to Monthly, the options are greyed out! and not accessible?

Hello, @maisonwhite.

Currently, we have an ongoing investigation about the inability to change the pay dates/schedule (INV-30087). Rest assured our Product Engineers are working on the permanent resolution for this ongoing concern.

Also, I’d recommend contacting our Customer Care Team so you’ll be added on the affected user’s list. Once updates are released, it will be applied directly to your account. You’ll also be notified via email.

Here’s how to contact us:

1. Go to the Help icon.
2. Scroll down to the bottom of the page.
3. Click Contact US. 
4. Enter your question in the What can we help you with? field.
5. Click Let’s talk. 
6. Choose a way to contact us:
   • Get a callback 
   • Start messaging
7. Enter your contact information.
8. Select Call me or Send a message.

Feel free to visit us here in the Community if you have other questions. I'm always here too help.