I have just upgraded to Advanced payroll from core. When downloading the gross to net report, in excel, the column headings appear to be mismatched with the figures?

You'll want to check your Excel settings to ensure the column formats are compatible with your exported data. While the PDF version looks correct, the way Excel displays your QuickBooks data often depends on your specific version and its current settings.

Keeping your Excel software updated is the best way to minimize display issues or mismatched formatting. If the headings still don't align after an update, you may need to adjust your Excel configuration to match the report layout.

You can also contact our QuickBooks Support team so they can further the exported Excel file.

Have more questions about your reports? Drop a reply below.