Is Standard Payroll no longer accessible? My client has just tried to run their payroll but it's disappeared and is saying there's no subscription.
We can see all the payroll settings and it says a monthly pay run has been processed for May 2026 but it is not accessible. When we go to the payroll tab it just says we have to sign up for either Core or Advanced Payroll. I did an online chat with Intuit and they said that they could not see that the client has ever had a payroll subscription, yet they have been using it every month!