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1 reply

MikiD
November 14, 2019

Difficulties with opening the P60 pdf is sometimes triggered by a corrupted browser. russell-berry.


The browser saves some information from websites in its cache and cookies. Clearing them will fix certain problems, like loading or unable to load some documents. 


Prior to doing this, let’s first check if this is really the case. To do so, try doing the process again on a private window. Being able to open the file privately indicates a browser issue. 


Switching to a different supported browser would also help. Other users were able to fix this by using the Google Chrome. 


Don’t hesitate to throw your question here if you need anything else.