payroll - account is on hold. what does this mean?

A payroll account on hold means payroll services for that account have been paused. This can happen when there isn't enough money in the bank to cover payroll payments, which is called a Non-Sufficient Funds (NSF) hold.

Other reasons might include fraud, an unpaid bill, or missing information needed to complete your account setup.

You can check your inbox for an email with information and instructions on how to resolve the hold. 

If you can't find the email, I recommend contacting the Live Support Team. They can guide you through the next steps and provide any information you need to resolve the hold.

If you have other questions, feel free to reply. We’re here to help.