The new payroll year starts next week, when will the payroll be added to our Accounts Package Ref xxxxxxxxx . this is the reference given?

Hi sue69, 

Thanks for joining us on the Community. 

Due to security reference numbers are automatically redacted from the website, are you migrating from one version of payroll to another within QuickBooks Online?

If you have contacted our Care Team to raise a case for a payroll migration then the standard turnaround time for this is 7-10 days, though we usually complete these much faster.