We have been charged an additional £4 plus vat for payroll this month. Is this some kind of price increase?

Thanks for checking out the Community space, Rpm47

Generally, when we roll out a price increase, we'll send emails to the impacted customers to notify them ahead of time. I would love to provide an accurate response regarding this matter. However, pulling up your account information and reviewing the charges are done by our technical supports in order to protect your personal data.

That being said, I encourage giving us a quick chat so we can look into your account in a safe environment and check the charges for you. Here's how:

1. Go to the Help icon.
2. Select Talk to a human.
3. Click the Live Chat option, then select Live chat again.
4. Enter "Charged an additional £4 plus VAT for payroll." in the description box.
5. Click Let's talk, then choose Start a chat.

I've also included an article that will help you check where the charges from your account are coming from and why: Understand Intuit charges on your credit card or bank statement.

If I can be of any other help, please don't hesitate to tag me in your comments below. I'll be more than happy to help.