We were unable to save your tax setup information. Please try again.

Hi there, lebleleeds.

If you're having an error while adding the tax information of your employee, you can consider verifying the information you've entered is correct. Also, ensure you've filled out all the required fields correctly.

You can visit our article for guidance on how to add your employee's tax information in QBO.

However, if the same thing happens, you can perform some browser troubleshooting steps. Sometimes, cache-related issues can cause QuickBooks Online (QBO) to load incorrectly.

As a result, this has caused your employee's tax details unable to be added successfully. Here are some common steps that can resolve unexpected results in QBO:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If you can successfully log in using a private browser, go back to your regular browser and clear its cache. If not, you can use a different supported browser.

Furthermore, refer to this article to update your employee record anytime in QBO. 

Comment on the post if you still have concerns about managing your employee's information. I'm always here to help you.