When I include shared parental leave for one of my employees the amount is not being offset against his salary despite the offset box being ticked. Does anyone know why?

In QuickBooks Online (QBO), Intuit QuickBooks Workforce does not directly support Statutory Shared Parental Pay (ShPP) features. Because the system's leave features are fixed for maternity, adoption, or standard paternity leave, it will ignore the offset tick-box for custom ShPP.

Manually adjust the salary in the pay run to include the Shared Parental Leave offset. Calculate the weekly ShPP rate and subtract it from the employee's base salary for the pay period. In Pay Settings, under Payment & Deductions or Pay Types, update the total per period field to reflect the adjusted amount of salary minus ShPP.

For example, if the normal salary is £2,000 and the ShPP is £350, then the adjusted salary you would enter is £1,650, calculated by subtracting £350 from £2,000.

Leave the ShPP entry as-is. Don't touch the ShPP line. Leave it with the correct number of days, and the system will calculate the ShPP amount, e.g., £350. The two lines together will now add up to the correct total pay of £1,650 + £350 = £2,000. The employee receives the correct total payment, with the ShPP clearly shown as a separate line.

Following these steps will ensure that the Statutory Shared Parental Pay is explicitly detailed on the payslip while keeping the employee's total gross pay accurate. If the system doesn't reflect these updates correctly on your next pay run, or if you need help with the calculations, just let me know.