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April 27, 2019
Question

Why does pension deduction shown in payslip not reflect the net 4% defined by the scheme?

  • April 27, 2019
  • 1 reply
  • 3 views
No text available

1 reply

Kristine Mae
Moderator
April 28, 2019

Hello there, HeadAngel.

 

It's possible the rate entered is not 4%. Let's go ahead and check the set up. Here's how:

  1. Click the Gear icon.
  2. Choose Account and Settings.
  3. Go to the Payroll tab.
  4. Click the Pencil icon in the Pension scheme row.
  5. Make sure the Employee contribution percentage is 4%.

I've got a screenshot as your reference.

 

 

If you have more questions, please let us know. We'll check your post from time to time.