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December 30, 2022
Question

Why does Pensionsync does not up load when there is pension refund for employee - it say negative amount. Why?

  • December 30, 2022
  • 1 reply
  • 1 view
Employee opt out the pension - month after the enrolment and refund comes in automatically as negative in their payroll. Then Pensionsync doesnot upload the pension contributions with the msg negative amount for employee

1 reply

Level 13
December 30, 2022

Hi accounts158, please begin a chat with us so that we can set up a screen-share to take a closer look at the errors you are receiving when uploading to PensionSync.