Why have I been charged £36 last month and this

Hi Lizziemc28

Thanks for joining us here on the Community,

This charge reflects the standard price of our Plus subscription (£30 + VAT). If you had previously been paying a lower price, it's likely that a discount has now expired, or you have upgraded your QuickBooks plan. 

If you have any further queries, please reach out to our support team with this link (weekdays from 8 am - 7 pm, free from UK mobile & landlines) or via our live chat service so that we can view the billing details on your account.