Why is no payment showing in 'Pay history' when employee has been paid?

Hello, @AliH1.

As of this time, we have received reports from customers that they are not able to generate reports after running payroll. Our product engineers are currently working on releasing a permanent resolution to resolve this concern.

In the meantime, let's make sure that your employees were able to fill out the P45 form. It is a statement of your employee's payroll history and deductions for the year.

Also, I'd suggest contacting our Payroll Support Team so you'd be listed on the affected user's list. Once updates are released you'd be notified via an email. It will also be applied directly to your account.

Keep me posted on how the call goes. I'm always here to help.