Why is pensions not showing up for furloughed employee's?

I'm here to help guide you to the right support, @bmshimmy.

Since Community is a public forum, we're unable to pull up your account for security purposes. That being said, I highly recommend contacting our Phone Support team. They have tools to pull up your account and further investigate why you're pensions are not showing up for furloughed employees.

Here's how:

1. Click the Help icon at the top to open the Search window.
2. From there, scroll down to choose the Contact us button.
3. Enter the issue /topic in the field box and then tap the Let’s talk option.
4. In the contact information window, choose how you want to reach out to our support team: Chat or Get a callback.

You can reach them within this time: Monday to Friday from 6:00 AM – 6:00 PM and Saturday 6:00 AM - 2:30 PM PST.

I'm adding our QuickBooks Online Standard Payroll Hub. It contains articles that might help with your future task in QuickBooks.

You can always count on me if ever you have any other questions. Keep safe always.