Can someone make sense of why. I have a new employee, this is his second pay. On my screen it shows $99.24 accumulated vacation. On his pay stub it shows $0 balance?

Hi joanhemmes,

Thanks for reaching out here.  QuickBooks Online Payroll is a great program for accurate calculations allowing you to pay your staff with confidence.  It's essential that vacation is applied in accordance to the CRA guidelines.  I'll be happy to provide more information so you're on the right track with your work!

Based on the information you've provided, I recommend reviewing the employee's profile to ensure the vacation policy has been set up properly.  There are three different ways to set their vacation and you can choose to have it paid each pay period, accrued, or doesn't apply.  To learn more about the vacation pay and how to edit it for the employee, follow this link.

Should you require additional assistance, please feel free to contact us so we can take the opportunity to work with you in real time, and ensure you reach your QuickBooks goals!

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