cancel a payroll run

If you submitted a regular paycheque, Doc9, follow these steps to delete it:

1. Navigate to the Payroll section and select Employees.
2. Under Run payroll, click Paycheque list. 
   
3. Select a cheque, then choose Delete from the Action drop-down.
4. Choose Yes to confirm.

For more information on deleting paycheques, please refer to the article: Delete a paycheque in QuickBooks Online.

If you submitted a payroll with direct deposit, we recommend contacting our Payroll phone support for further assistance. Due to the processing time, it can't be deleted directly, but our team has the tools to help.

Thank you for reaching out. If you have any further questions or need assistance, please don’t hesitate to ask. We are here to help.