You're a step closer to completing the direct deposit set up, @justinreis! The bank account validation process has three parts. To complete the account verification process, you'll receive an email notification from notify@quickbase.com asking you to upload the required documents:A void cheque for the new bank account A copy of your government-issued photo ID for the Authorized Signing Officer.For more detailed instructions, you may refer to this article: How to check your direct deposit setup status. Also, I've got these articles to learn more about processing direct deposit payroll:Direct deposit processing timelineDirect deposit FAQsLet me know if you have other questions. I'm always here to help.

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justinreis

Question

Direct Deposit: Under my employer info and Bank Account it shows "waiting for approval". I already verified the deposit so why is it showing waiting for approval?

Forum|Forum|6 years ago
August 17, 2019
1 reply
2 views

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QuickBooks Online

IamjuViel

Level 8

You're a step closer to completing the direct deposit set up, @justinreis!

The bank account validation process has three parts. To complete the account verification process, you'll receive an email notification from notify@quickbase.com asking you to upload the required documents:

A void cheque for the new bank account
A copy of your government-issued photo ID for the Authorized Signing Officer.

For more detailed instructions, you may refer to this article: How to check your direct deposit setup status.

Also, I've got these articles to learn more about processing direct deposit payroll:

Let me know if you have other questions. I'm always here to help.

justinreisAuthor

I do not have a void cheque, however provided my account information.

Where can I upload my I.D.? The examples you sent show a Bank option under payroll settings, however I do not have that option through my quickbooks online.

Thank you

RenjolynC

Level 9

We'd like to have this feature enabled, justinreis.

I'd recommend contacting our Customer Care Team. We can pull up your account in a secure environment and help you activate the direct deposit feature.

Here’s how you can reach out to us:

Click the Help icon located in the upper right-hand corner.
In the Help window, click the Contact Us button located at the bottom.
Enter your question and click Let's talk.
Choose either Start a chat or Call us.

Feel free to ask if you have any additional questions or other concerns. Thanks.

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