Processing a employees ROE with the correct information is crucial when one leaves or is let go. I'd be happy to help you regarding the final pay period on an ROE.
The final pay period showing on an ROE is from the last pay schedule that the employee was in. This information is pulled directly from QuickBooks Online using the pay schedule the employee was entered into. If this date is showing as incorrect I recommend contacting our support team using one of the followings so they can look into why the date is incorrect and possibly set up a pay edit if that is required to fix the date.
You can reach our support team using one of the following methods:
Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Social Media: Facebook, Twitter, and Instagram. Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
Have a great day!
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