EI Deducted in error

Hi lovers,

Welcome to the Community. It's essential to have the correct information when running payroll to keep your account up to date. QuickBooks Desktop Payroll is a great program that gives you the ability to pay your employees and track your remittances. I'd be glad to point you in the right direction to get the support you need to correct the employee's EI.

If you have already paid the employee, I'd recommend that you consult an accountant as they have the knowledge to correct the EI deducted in order to keep your books balanced. If you don't have an accountant, I'd encourage you review this article to find one near your area.

If you haven't paid the employee yet, you can remove the EI from the employee profile. I'll explain.
 

1. Click on Employee at the top.
2. Select Employee centre.
3. Select the employee and then go to Payroll info.
4. Click on Taxes and TD1.
5. Remove the checkmark beside Employment Insurance.
6. Click on OK.

This will remove EI for future pay runs.

Let me know if you have any questions, I'll be happy to help.