Employees did not receive their paystubs but did get paid

Hi tmclennon495c-gm,

Welcome to the Community. QuickBooks Online Payroll is a great program that gives you the ability to pay your employees and track your payroll remittances. I'd be glad to help. 

Based on what you've described, I encourage you to reach out to our customer support team to take a closer look at this. Here are the options available to reach out to our team. 

• Phone: Call us at 1-855-253-1536
• Schedule a Callback: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start.
• Visit this article for the support hours: Get help with QuickBooks products and services.

Let me know if you have questions, I'll be happy to help.