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April 19, 2024
Question

Hi, I void a paycheck but it is still withdrawn in my account. when can the void paycheck be reflected?

  • April 19, 2024
  • 1 reply
  • 1 view
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1 reply

April 19, 2024

Hey there, dhianelesino-gma.

 

Thanks for reaching out to the Community for support. I'd be happy to help!

 

Once the Direct Deposit has been processed, there isn't a way to void it. QuickBooks Online Payroll provides the option to request a direct deposit reversal. I recommend taking a look at this article as it provides more important details, as well as eligibility criteria on direct deposit reversal.  Another option would be to work with the employee and have them send the money back to you.

 

If you require further assistance, you'll need to reach out to the support team outside of the Community. They'll be able to verify your account details in a secure setting. You can reach them by following these steps:

 

Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback

 

Feel free to reach back out if you have any other questions.