Welcome to Community! Having your payroll period applied correctly is essential for keeping your payroll forms aligned and your remittance accurate. QuickBooks Online Payroll is a great way to perform your tasks in one product and provides your employees with the option to review their paystubs online. I'd be happy to assist!
If you're currently paying your employees with paper cheque you can delete the items and re-run payroll for the required date range. Here's how:
1. Open Payroll from the left menu and select Employees
2. Choose Pay cheque list, found under the Run payroll button
3. Checkmark the cheques to be removed and hit Delete
4. Hit Yes, when prompted to confirm
Note: If you need to delete an older pay cheque, you'll need to remove them all in sequence, moving backwards from the most recent, until you get to the cheque that needs to be deleted.
In addition, you can make changes to your payroll schedule as necessary, by following these steps:
1. Click on the Gear in the top right and open Payroll Settings
2. Select Pay Schedules
3. Hit Edit next to the frequency you need to reset or update
4. When finished click OK
If you're paying your employees with direct deposit you'll need to contact us, so we can review your account and get you back on track quickly from our end.
Schedule a Callback or start a Chat: click? (Help) in the upper right in QuickBooks Online > enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callbackor Start a Chat. Social Media: Facebook, Twitter, and Instagram. Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
Please don't hesitate to reach back out if you have any other questions. We'd be glad to help!
Do you really want to reset the payroll or move the cost of October's payroll into October? If you are looking to move the costs only, then this would be a general journal accrual entry dated Oct 31st and subsequently a reversal entry on Nov 1st.
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