How do I resolve an overpayment with payroll taxes?

Hello RTMaccounting,

Welcome to the QuickBooks Community. I'll be happy to share more info and point you in the right direction so you can get the resolution you need. 

I encourage you to check out the following article that shows you how to: Resolve a payroll tax overpayment. The article shows you how to appropriately handle the payroll tax overpayment in QuickBooks. Let me know how you make out as you browse through the article. 

In case you need additional assistance I encourage you to contact our support team so they can assist you further. Here are our contact details: 

• Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
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• Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. Enjoy the rest of your day.