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June 7, 2025
Question

How do I stop the scheduled Payroll tax being paid by QBO? We pay it manually so I'm not sur why it is doing this.

  • June 7, 2025
  • 1 reply
  • 7 views
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1 reply

Level 10
June 8, 2025

You'll have to turn off the automatic tax payment feature through the Payroll Settings page, timelybookkeeping70.

 

When the automatic tax payment option is enabled, we handle your tax payments for you, provided that you have completed your payroll setup and activated your electronic services. If you prefer to stop a specific payroll tax payment, you can temporarily disable the automatic tax payment and forms filing option in the Taxes and forms section of the Payroll Settings menu.

 

But, if you're unable to access the Taxes and forms section on the Payroll Settings menu, you'll have to contact our Payroll Care team to further assist you in stopping the scheduled payroll tax processed by QuickBooks To do this, here's how:

 

  1. Log in to your QuickBooks Online (QBO) account and go to the Help (?) menu.
  2. Click the Contact Us button.
  3. Enter a brief description of your concern in the What can we help you with? field and then hit Continue.
  4. Choose a way to connect (Have us call you or Chat with us). 

 

Once everything is all set, record the payroll tax payment you made manually outside the system. You can check out the Payroll tax payments section in this article for the step-by-step guide: Record a payroll tax payment in QuickBooks Online Payroll.

 

If there's anything else you need or other payroll concerns, just click the Reply button below and we'll gladly help!