I cant run payroll.

Hi, @connaughtmasonry. Let me help you with your payroll entries.

May I know the specific error why you can't run payroll in QuickBooks? This way, I can gather enough data and share a precise solution for your concern.

For now, verify your payroll subscription. The system won't allow you to process payroll with inactive service. If it's active, I'd suggest running payroll through a private window to narrow down the result.

You can use either of these keyboard shortcuts to save you time:

• Google Chrome: press Ctrl + Shift + N 
• Mozilla Firefox: press Ctrl + Shift + P 
• Safari: press Command + Shift + N

If it works, clear the cache of your main browser to remove browser history. Otherwise, use another supported browser as an alternative.

For more hints, while running payroll in QuickBooks Online (QBO), you can open this article: Process or run payroll.

If you need to set up, assign, or modify your employees' pay schedules, you can open this article as your reference: Set up and manage payroll schedules.

Please let me know if you have any other payroll questions. I'm always here to help. Have a good one!