Welcome to Community! Having your payroll information from a previous time is beneficial for tax purposes. QuickBooks Online Payroll allows you to get the information when you need it most. I'd be glad to assist!
To retrieve your payroll records, you'll need to subscribe to payroll. Here's how:
1. From the Gear in the top right, select Account and Settings
2. Click on Billing and Subscription
3. In the Online Payroll window, click Subscribe or Resubscribe
4. Follow the steps to complete the subscription process
Once you've gathered and exported the necessary information, you'll want to repeat steps 1 and 2 and then select Cancel subscription. This will ensure that you're not billed for Online Payroll in the following months.
Please don't hesitate to reach back out if you have any other questions. We'd be happy to help!
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