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August 12, 2019
Question

I just signed up for Standard payroll. Is their a wait time in order to start using it? I was on free monthswitched to paid. Tried running payroll today, would not work

  • August 12, 2019
  • 1 reply
  • 0 views
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1 reply

Level 5
August 12, 2019

Hi charlotte4,

 

Great job on signing up for Standard Payroll. Don't worry, I assist with making sure your payroll works so your staff can get paid on time. 

 

I'd like to do some troubleshooting to figure out what's going on. First, let's determine if this is a browser issue. The best way to do this is clearing cache and cookies on your browser. Doing this helps give your browser a fresh clean allowing it to access sites without running into issues. I recommend you to try this. Here's how: Clear cache and cookies.  Give this a shot and let me know how you make out.