I skipped over the previous payroll info and now want to add info to there profile how do you go back to enter it

Hi here clearwaterplumbi,

Welcome to the QuickBooks Community! Making sure that your QuickBooks Online is set up as it needs to be, including add-on features like Payroll, is a vital part of smoothly navigating the program. I can direct you on how to go about sorting out how you can enter the previous payroll for your employees.

How you go about entered the previous information will depend on a few details, such as whether you've already been running payroll or not. In both instances, however, it means connecting with a member of our team by phone, chat, or social media. The reason for that is when you skip over entering historical payroll data, the program thinks you don't need that information and shuts the option off, and there will be other ways we'll have to go about entering that information which involves some steps on our end.

You can reach the teams I mentioned by following the steps below. A member of the team will be able to have a conversation with you to determine what your situation is and the steps to take to resolve it.

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Wishing you the best!