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March 9, 2023
Question

If we rehire an employee that was laid off and issued an ROE, can we just make them "active" and add their new start date?

  • March 9, 2023
  • 1 reply
  • 21 views
No text available

1 reply

QuickBooks Team
March 9, 2023

Hi marilyn32,

 

It's a pleasure to see you in Community.  Welcome!  It's great to hear that your employee has returned! QuickBooks Online Payroll enables you to re-activate them and set up their pay schedule, to ensure they're paid on time.  I'd be glad to assist!

 

Here's how to make an employee active;

 

1. From the left menu, open Payroll and then Employees

2. Use the ▼ dropdown menu to view Inactive employees

3. Select the employee name to open their profile

4. Update their Personal information

5. Edit all other areas of the employee profile as necessary

6. Hit Save when completed

 

If you have any other questions, feel free to reach back out.  We're always happy to help!

 

 

 

 

April 18, 2023

Could not put in new hire date.  Kept getting an error that said to enter a valid date.

Level 6
April 18, 2023

Hello BoJo1. Just to confirm, are you getting an error when you try this while using a private/incognito browser window?