Employees & Payroll

Hello, I have a question about QBOP. The Union we are working with requires us to include vacation pay on every paycheck, so that the taxes are calculated on their salary + vacation (we run weekly paychecks). This vacation is not paid to the employee, but to the union directly on a monthly basis. I have already selected vacation pay paid out at the end of each period. However, I am running into two issues:1. This vacation is not paid to them, so I have to deduct it after taxes are calculated, and as of now, I haven't found a way for QB to automatically calculate this deduction for me.2. The most important one: Some other deductions are a % of their gross earnings, EXCLUDING the vacation pay. Since the vacation pay is considered part of their salary, the system is doing the calculations including vacation pay. For example, if an employee earns $100, + $10 of vacation pay, the deduction should be 3% of $100 and not $110.Has anyone found a way to make this happen? I am not sure

Is it possible in Description whatever items entered will be stored for quick excess again later ?

Hard credit inquiry done July 26th without my permission.  

Your system is disconnected or We’re getting error on our side,Etc. This is happening 2-3 times a day they keep calling; every time a new voice (Lady or man) seems that they have the number of QuickBooks subscribers?

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how do i recativate payroll core

The account it went to isn't even in my linked accounts and that account t is now closed .  I need my payments what do I do?

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Usually quick books auto matches the payment for me, but because its two payments, it wont, which causes 2 entries into my ledger

I need to cancel a payroll direct deposit before the deadline.  How can I do that?

New hire, but older gentleman that does not have email.   Started to enter his info, but requires an email address for WorkForce.

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I need to give an employee a cash advance and have set up the deduction in his profile "cash advance repayment". Just unsure how to go about recording the actual cheque? Do i just do a new expense? What category/account would i put it to?

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How to set up payroll direct deposit

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CRA has requested I take 30% of the net from an employee.  I have QB online.  

How do I set up a SUBP due to COVID-19 temporary stoppage of work?  CPP and Income tax must be deducted but not EI.  Reporting is on the employee's T4A.Thank you. 

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Has anyone bee incorrectly billed for number of employees? I have called twice about this and nothing seems to be done to provide a refund to my company.

Why do you keep changing the menu and interface layout all the time??!! PLEASE STOP!

The status is preventing me from making updates to the Direct Deposit account of the employee. I also couldn't find anywhere a description of the different paycheque status and their meaning.

Change when we pay cra payroll deductions from monthly to quarterly. Where do I change this?

We are switching from desktop to online and they are not lining up properly. My office manager Alison wanted to switch over because she thought it would be a smooth transition. Not the case! I don't know what is going on with your service department but we have been on the phone everyday for over two weeks and no one knows what they are doing. It has been "escalated" at least 8 times.  We need someone that knows how to remedy the problem. We have historical data that won't cross over and the solution is to simply keep desktop and continue to pay for this and online. She gave them the numbers and they were put through by your staff and they put them in incorrectly and now they are saying there is nothing they can do. I don't know if you think we are a large company with unlimited cashflow but we are not.  We are a small company and every dollar counts. We want to have someone that understands quick books and how to update our account properly. Please please please! give u