Employees & Payroll

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I need to give an employee a cash advance and have set up the deduction in his profile "cash advance repayment". Just unsure how to go about recording the actual cheque? Do i just do a new expense? What category/account would i put it to?

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How to set up payroll direct deposit

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CRA has requested I take 30% of the net from an employee.  I have QB online.  

How do I set up a SUBP due to COVID-19 temporary stoppage of work?  CPP and Income tax must be deducted but not EI.  Reporting is on the employee's T4A.Thank you. 

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Has anyone bee incorrectly billed for number of employees? I have called twice about this and nothing seems to be done to provide a refund to my company.

Why do you keep changing the menu and interface layout all the time??!! PLEASE STOP!

The status is preventing me from making updates to the Direct Deposit account of the employee. I also couldn't find anywhere a description of the different paycheque status and their meaning.

Change when we pay cra payroll deductions from monthly to quarterly. Where do I change this?

We are switching from desktop to online and they are not lining up properly. My office manager Alison wanted to switch over because she thought it would be a smooth transition. Not the case! I don't know what is going on with your service department but we have been on the phone everyday for over two weeks and no one knows what they are doing. It has been "escalated" at least 8 times.  We need someone that knows how to remedy the problem. We have historical data that won't cross over and the solution is to simply keep desktop and continue to pay for this and online. She gave them the numbers and they were put through by your staff and they put them in incorrectly and now they are saying there is nothing they can do. I don't know if you think we are a large company with unlimited cashflow but we are not.  We are a small company and every dollar counts. We want to have someone that understands quick books and how to update our account properly. Please please please! give u

Auto tracker not tracking?

One employee has a second CPP - employee deduction on their pay cheque for this pay period.  I believe they are done pay CPP.  Why is this deduction on this cheque?

Instead of the total amount, how can the partial payment be recorded through Pay & File?

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I need to contact my bank details for payroll payment to my employees.

pay periods broken down in 15C are not the same amounts as the actual payroll amounts example. pp#1 is $1,847.30 but ROE is showing $1,927.10

"Unbilled time" report shows the billable rate per employee as zero.

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