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K
KimRussell
January 21, 2020
Question

One of my employee direct deposit for payroll was returned. I need to change the payment method to paper cheque. How do I do this?

  • January 21, 2020
  • 1 reply
  • 2 views
No text available

1 reply

J
JamesM
Level 5
January 21, 2020

Hi there, 

 

Glad to hear back from you again. I'd be happy to show you how to pay your employees using a paper cheque. 

 

If you'd like pay your employees using cheques, you'll need to make sure your direct deposit is turned off. After doing that, you can now use the print cheques option. Here' an article on how to turn off direct deposit. Once you've done this, you can now run a paper cheque payroll using the steps below:

  1.     Select Employees
  2.     Select Run Payroll.
  3.     Select the direct deposit icon next to the employee's name.
  4.     Select Paper cheque.
  5.     Preview and submit the rest of your payroll as you normally would.                          

For more info on how to print cheques, follow this article here: How to print cheques. Let me know if you have other questions. I'll be here to help. 

C
CW24
March 10, 2020

An employees direct deposit was returned so i issued a cheque how do i change this in the employee file??

I think that is what the original question was getting to?

A
AndréB12
Level 1
March 10, 2020

Hey CW24,

 

To ensure consistency in your books, the payment method can only be selected when you're running payroll. If you're using Standard Payroll, you can easily delete the most recent paper cheque from the Pay cheque list option in your Employees tab. Our payroll expert team can also request corrections to older cheques, you can get in touch by using any of the methods below.

 

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET

 

Don't hesitate to get in touch! I want to make sure everything is balanced in your payroll.

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