ROE from QBO was rejected by Government of Canada online. How do I reformat ROE to fit specifications?

Hi there. It's vital that all your payroll forms have the correct information in order for them to be sent to the government. QuickBooks Online Payroll is a great tool able to help you pay your employees for their hours worked. I can point you in the right direction for assistance with ROE forms.

For help with generating ROE forms, I recommend reaching out to the QuickBooks Online support team outside of the Community. They'll be able to provide further troubleshooting steps in order to assist you in getting those forms created, as well as have the correct information displayed. You can reach them using these steps:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.