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August 13, 2020
Question

We have check marked an employee to pay overtime to however we cannot save the preference. Why?

  • August 13, 2020
  • 1 reply
  • 0 views
No text available

1 reply

Level 5
August 14, 2020

Hi there,

 

It's essential you're able to save your employee preferences so you can continue excelling with your business. I'd be glad to give you a hand with this.

 

First, I'd like to start off by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear cache and cookies. Let me know what happens after you clear cache and cookies.

 

If you're still having issues, I recommend contacting our support team using this link. You're more than welcome to send screenshots of what you're seeing below. Just make sure you cover any personal info on the screenshots. I'll be on standby. :)