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January 8, 2026
Question

What does Paycheque sync error: " id 119 is not present, please restore to sync the transactions again" mean?

  • January 8, 2026
  • 1 reply
  • 0 views
No text available

1 reply

QuickBooks Team
January 8, 2026

Hello there, @Lgmdm.
 

The sync error you encountered means a specific payroll transaction (identified by 'ID 119') can't sync in QuickBooks due to a missing or corrupted transaction or incorrect account mapping.
 

To resolve this properly, I recommend contacting our Live Support team. They have the tools necessary to diagnose and fix the error. Here’s how you can reach them:
 

  1. Go to the Help menu.
  2. Select Search and open any article.
  3. Click Contact Us.
  4. Describe your concern and select Continue.
  5. Choose Chat with us or Have us call you.
     

For more information about support availability, refer to this article: Get help with QuickBooks products and services.
 

Feel free to reply in the comments if you need further assistance. I’m here to help!