Thanks for connecting with us here. I'll be happy to assist you with being able to see your employees in the payroll module in QuickBooks.
To get started, I recommend checking to see if you're logged in as the Admin user. You may be logged in under a user role that doesn't allow access to the sections in question. In case you're experiencing browser-related issues, I suggest clearing cache and cookies. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. I encourage you to learn more about user roles in QB using the following article with more info about: User roles and access rights in QuickBooks Online.
Let me know if this info helps. I'll be one message away in case you additional further assistance.
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