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M
maximus0927
August 11, 2019
Question

Why i can't add presidents choice mastercard to banking?

  • August 11, 2019
  • 2 replies
  • 12 views
No text available

    2 replies

    MaryLandT
    MaryLandT
    Level 10
    August 11, 2019

    Hi there, @maximus0927,

     

    Right now, we're unable to add your Presidents Choice MasterCard with QuickBooks Online.

     

    You can send a request to add your financial institution (FI) so you can download your bank transactions. The approval is based on the number of requests to establish a relationship with Intuit.

     

    Here's how:

    1. From the left menu, select Banking.
    2. On the Banking page, click Add Account.
    3. Search for the name of your financial institution.
    4. Click Request support for your bank. 
    5. Enter your bank's web address (URL) in the field provided and select Request.

    In the meantime, if your bank supports the following file formats:

    Then, you can download and import your bank transactions to bring them into QBO.

     

    Should you have follow-up questions, please let me know. I'm always around here in the Intuit Community to help.

      M
      MakeItWork
      August 13, 2019

      This card has been unable to connect for almost a year and they are raising the rates (AGAIN!!)

      Stop telling us how awesome you are QB and start actually proving it.

        AddieC
        AddieC
        Level 5
        August 13, 2019

        Hi there, 

         

        Allow me to chime in here and offer some support. 

         

        I know price increases can be challenging for small business owners, and I want to assure you that Intuit did not take this decision lightly. It's our top priority to continue innovating and improving our products so that you're able to focus on the thing you love most -- running your business!

         

        With the newest update, we've incorporated new features, such as multilingual invoices and the ability to track labour costs by project. Something to look forward to soon is also the ability to capture and automatically match receipts to expenses, and more. 

         

        Here's more information regarding the price increase so that you're in-the-know: QuickBooks Online Price Increase for Canada - August 2019. 

         

        Let me know if you have any other questions for me. I'd be happy to help.

         

        Have a great day!

        W
        Whitton
        November 12, 2024

        This has been an outstanding issue for several years now and still no results, but definitely the yearly cost keeps increasing. Really don’t think I’m getting what I have to pay for. Maybe Quickbooks needs to look at trimming the manpower back like other US companies and focus on resolving real issues.

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