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October 3, 2026
Question

how should i log in if i not receive Code in my mobile after trying authenticate by ID and passport also. it decline the authentication

  • October 3, 2026
  • 1 reply
  • 2 views
how should i log in if i not receive Code in my mobile after trying authenticate by ID and passport also. it decline the authentication

1 reply

QuickBooks Team
October 3, 2026

Since the identity verification was declined, Intuit will send an update email with the outcome of your request and any available next steps. Please monitor the new email address you entered on the account recovery form, including its spam or junk folder.

 

Account recovery requests are processed within 24 hours GMT, Monday to Friday. If you do not receive an update after the processing period, I recommend contacting our Intuit Experts for further assistance. They can review the available options for your account and guide you through the next appropriate steps.

 

For additional information, please refer to this article: Recover your Intuit Account if you can’t sign in.

 

I’ll keep this thread open for any follow-up questions or updates.