Upon accessing the account, it is blank and contains no content. Clicking on "Subscribe" triggers the following message: "(Error code: subsui-error-50000)"

The Subsui error 50000 message indicates that your subscription request isn't processing successfully. We'll need to review your account and subscription details to see what's preventing you from being able to resubscribe.
 

I recommend contacting our Intuit Expert during their available hours, as they have the right tools to investigate this further.
 

If you have additional questions, feel free to reply to this thread.