Can QuickBooks fix a Desktop-to-QBO migration that created a new trial company instead of using my existing accountant-billed company?

Where is your company located? US, UK, CA or another country?

Good afternoon, @Anielka-Jimenez.

How are you doing today? I hope all is well. 

Yes, you can migrate your QuickBooks Desktop data into an existing QuickBooks Online (QBO) company, including one billed to your accountant, but this process will completely overwrite any data currently in that QBO company. It's also important to note that you must perform the import within 60 to 90 days of creating the QBO account.

To ensure a smooth transition of your QBDT data to your QBO subscription, please keep in mind the following essential points:

• Make sure your chart of accounts balances is up to date and accurate
• Reconcile your bank and credit statements
• Categorize any open transactions
• Pay any outstanding invoices
• Ensure your balance sheet is with your latest tax return
• Finish any payroll runs or payroll tax payments
   

The transition process can vary depending on the version of QBDT you currently use. For QBDT 2021 or older versions, you can use our web-based migration tool. Before doing so, please create a backup copy of your company file. 

Once done, convert your file to the online version. Here's how:

Choose the link for your QBDT version:

• QuickBooks Pro/Premier
• QuickBooks Enterprise

1. Click on Get Started, then sign in with your Intuit account.
2. Click Select file and look for the backup copy.
3. Tap on the Continue with uploaded file option.
4. Hit Select file and choose Open to upload your file.
    

When your file is uploaded, we will auto-update it to the latest version of QBDT. You'll then see an option to move to QBO. You can then follow the on-screen instructions to guide you through the movement. 

For more details about this process, check out this article: Move your QBDT file to QBO.

For additional references, check out these help guides:

•  Learn how features and data transfer from QuickBooks Desktop to QuickBooks Online
• Learn about switching from QuickBooks Desktop to QuickBooks Online
• Learn what to do after you move from QuickBooks Desktop to QuickBooks Online

If you would like more hands on assistance with the move, you can always contact our Technical Support Team. From there, our agents can securely review your account and assist you every step of the way. 

Please don't hesitate to let me know if you have any additional questions or concerns. I'm happy to lend a hand any time. Take care!