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June 14, 2025
Question

certificate name correction

  • June 14, 2025
  • 1 reply
  • 0 views
Hello, I passed the QuickBooks Certification exam, but my certificate shows my company name instead of my personal name. I would like it to show my own name, as I need to use it for my CV. Can you please help me update the certificate name?

1 reply

QuickBooks Team
June 14, 2025

Congratulations on passing the QuickBooks Certification exam, Off. You can directly change your certificate name in your profile menu.

 

In QuickBooks Online Account (QBOA), the name displayed on your certification is determined by the name listed in your Intuit profile. To ensure your certificate reflects your name, let's update your profile accordingly.

 

Here's how:

 

  1. Sign in to accounts.intuit.com using the same login credentials as your QuickBooks Online Accountant account.
  2. Click on your profile next to the Gear icon.
  3. Select Manage your Intuit Account.
  4. Navigate to the Profile section.
  5. Click on your name to edit it, then update it to your full personal name and click Save.

 

After updating your name, return to your QBOA account and start a new training session to trigger the certification update. Once you exit the training, the updated name will be reflected on your certificate.

 

You may also find this article helpful if you want to download and view your course history in QuickBooks Accountant: Sign up for Accountant and QuickBooks certification courses.

 

Keep us posted if you still need further assistance.