As much as I'd love to offer help and share how you can renew your ProAdvisor profile and files, we've got a separate team who can better address this in no time.
That said, I'd recommend contacting our Customer Care Support. With their tools, one of our specialists can pull up your account we have on file and share how you're able to renew it.
You can do so by following the steps below:
Go to Help.
Select Contact Us.
Enter ProAdvisor Renewal in the What can we help you with? field.
Click Continue.
Choose a channel where you wish to connect with our specialists.