I am unable to select more than one option in the QuickBooks Online Accountant Certification exam, which has caused me to fail twice. Please help me with this issue.

Hello there, @subhanqadeer882. Thank you for contacting us about the issue with the QuickBooks Online Accountant Certification exam. Let's dive into more details about this.

To begin, be sure to examine each question in the exam. Some of it may require selecting multiple answers, indicated by a clear instruction saying: Select all that apply. Once you encounter such questions, carefully review all options and choose the answers that best fit the criteria.

Yet, if you're unable to select multiple options, it could be related to your browser or device settings. Please use a supported and up-to-date browser to have the best and most secure experience when taking the QBO Accountant Certification exam.

If you've already tried these steps, the best way to rectify it is to contact the live support team. This way, they can examine and check the respective material data for each question in the exam. 

Feel free to leave a reply below if you have other questions in mind. I'll be sure to get back to you as soon as possible. Bye for now!