After completing the Level 1 Certification, you can access the next Level training on the QuickBooks Online Certification Page. If you’re still unable to open the new exam, it may be because your device or network is blocking access to the training website.
You can try opening QuickBooks Online in a private or incognito window. This allows the site to load without using saved data or extensions that might cause issues. Alternatively, you can switch to a different browser for smoother performance.