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1 reply

QuickBooks Team
May 4, 2026

After completing the Level 1 Certification, you can access the next Level  training on the QuickBooks Online Certification Page. If you’re still unable to open the new exam, it may be because your device or network is blocking access to the training website.

 

You can try opening QuickBooks Online in a private or incognito window. This allows the site to load without using saved data or extensions that might cause issues. Alternatively, you can switch to a different browser for smoother performance.

 

You can also refer to this article for guidance on why training exams may not appear: Fix issues when starting Accountant and certification training.

 

If you have questions, don't hesitate to reply. We’re here to help.